Frequently Asked Questions
Need help? You’re in the right place! Whether you’re new to BeLink or a long-time user, this section is designed to answer your most common questions about how our platform works, what features we offer, and how you can make the most of it. Dive into the categories below to quickly find the information you need, or reach out to us if you don’t find the answer you’re looking for.
Getting Started
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Q: Who can use BeLink?
A: BeLink is exclusively for students and alumni of De La Salle - College of Saint Benilde. You must have a valid Benildean ID or alumni credentials to create an account.
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Q: How do I sign up for BeLink?
A: Visit our website, then click "Sign Up." Use your Benildean email or alumni credentials to register.
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Q: Is BeLink free to use?
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A: Yes, BeLink is free for all Benildean students and alumni.
Features and Tools
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Q: What makes BeLink different from other networking platforms?
A: BeLink is tailored specifically for Benildeans, featuring a simple interface and match-based connections. It helps users connect with others based on shared interests, academic programs, or career goals.
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Q: Can I search for collaborators or study groups?
A: Absolutely! BeLink’s matching feature helps you find collaborators for projects, study partners, or even alumni mentors.
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Q: Does BeLink have messaging features?
A: Yes, BeLink includes an in-app chat system for seamless communication with your matches.
Eligibility and Access
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Q: Do I need a Benildean email to sign up?
A: Yes, you must register using your official Benildean email or alumni credentials to verify your eligibility.
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Q: Can alumni still use BeLink after graduation?
A: Definitely! Alumni are encouraged to stay connected and contribute to the Benildean community through BeLink.
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Q: What if I am no longer a Benildean student or alumni?
A: Unfortunately, only verified students and alumni of Benilde can access the platform.
Account and Support
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Q: How do I reset my password?
A: Go to the login page, click "Forgot Password," and follow the instructions to reset it.
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Q: How can I report inappropriate behavior on the platform?
A: You can report any issues directly within the app or contact our support team at support@belink.com.
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Q: How do I delete my account?
A: To delete your account, go to your settings, select “Account,” and choose “Delete Account.” You can also email our support team for assistance.